Shutter Spec Security Blog

Shutter Spec - Our Checkatrade Feedback

Posted by Andrew Levick on Jul 31, 2018 9:10:00 AM




Shutter Spec Security - a trusted member of Checkatrade 

Shutter Spec Security has been proud to be a trusted member of Checkatrade for over two years. This article explains why using the services of a company that scores highly on the review website is the best thing to do before making a big purchase such as an impressive set of automatic driveway gates. 


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Why the Checkatrade score counts

In a highly competitive industry, it’s important to be able to stand out from the crowd and show that you can consistently deliver on your services. There are many companies out there, that sadly, do not adhere to health and safety regulations and often leave customers feeling dissatisfied and out of pocket. Shutter Spec Security has an excellent Checkatrade score which proves that the company is going above and beyond to meet their customers' expectations. 

How to become a member of Checkatrade?

The first thing to be aware of is the fact that it's actually quite difficult to become a member of Checkatrade. Members have to go through a thorough vetting process before they are allowed to display the Checkatrade logo on their website or advertising materials. 

What checks do Checkatrade do?

When a company registers with Checkatrade they are obliged to provide permission for Checkatrade to carry out extensive background checks. This includes contacting references, carrying out ID checks and even interviewing all tradespeople involved with the company. 

Checkatrade will also check the current address of the company, any former trading names, VAT checks and insurance checks. All this is necessary to ensure that a business is operating in a legitimate and respectable manner. Once the initial checks have been completed, members can be scored, which also involves a thorough and detailed process. 

What do the Checkatrade scores mean?

You might be interested to learn that Shutter Spec Security scores exceptionally highly on all of the areas that Checkatrade assess. The score is calculated by using an average of the feedback given by clients so is extremely accurate and reliable. 
For 'Reliability and Timekeeping', for example, the company scores 9.86/10 - which many clients find very reassuring as it gives a good indication that the work will be completed on time. For "Tidiness", Shutter Spec Security scores an impressive 9.84/10. Clients who value courtesy by tradesmen will be relieved to learn that Shutter Spec Security scores 9.93/10. Many clients feel that the most important score is "Workmanship" as, after all, the results of the job is the whole point of the exercise. In this area, too, Shutter Spec Security have been rated by their former clients with an incredibly high 9.84/10. Finally, based on over 128 reviews, invoices submitted by Shutter Spec Security have been 100 percent charged as quoted. 

Reviews that you can rely on

In the last two years, people who have used the services of Shutter Spec Security have left over 120 reviews, with an averaging rating of 9.87/10. The area covered by Shutter Spec Security encompasses Oxfordshire, Buckinghamshire, Berkshire, Hertfordshire and London. 

The reviews are varied but all give clear and valuable insights into the type of excellent service that can be expected from Shutter Spec Security. A customer in Chipping Norton, for example, who had some French window style security gates installed, praised the company for its 'rapid response and excellent service'. Many clients leave reviews citing the fact that the tradesmen are always prepared to go the extra mile, are very helpful and efficient and perform to a very high standard. An overriding theme of the reviews is the fact that the workmen always take plenty of time to explain how the products work and how to use them. A customer in Wantage wrote that his questions were answered promptly and accurately and full instructions were given upon completion of the work. He "would definitely use Shutter Spec Security again and would recommend them." 

One customer who had a new garage door installed was extremely impressed with the standard of service from start to finish. He said that from his initial contact to the time the installation was fully complete, he was extremely impressed with the quality or the service, advice and installation. This customer asked for some additional work to be carried out and wanted to make sure they clearly understood what he wanted. Shutter Spec Security subsequently arranged a second visit to confirm his requirements and the resulting replaced door was installed just as expected. He concluded by saying that Shutter Spec Security is a 'Quality Company' whom he wholeheartedly recommends to his friends and family. 

If you are thinking about having some high-quality driveway security gates installed, it is essential to use the services of a trusted company that won't let you down. Get in touch to learn more about Shutter Spec Security and their extensive range of security products that are designed to safeguard your home or business. Get a free quote by calling us on 01844 212152. Alternatively, you can get a free quick quote using our simple online form.

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Topics: Insider, Property, Health and Safety, Reviews, Checkatrade